CANCELLATION POLICY

There is no right of withdrawal in the sense of the Consumer Protection Code – nevertheless we grant you the following cancellation conditions:

  • Cancellation up to 7 days before the booked arrival date: only the deposit will be retained.
  • Cancellation from 6 days before the booked date of arrival: In addition to the deposit, 20% of the agreed total amount will be charged.
  • In case of early departure or late arrival: 70% of the agreed daily rate per unused day.
  • In case of no-show: 70% of the agreed total price.
  • The deposit of 30% paid in advance at the time of booking will always be retained.

Notification according to Part III, Title III, Section I, of the Consumer Protection Code (GvD 206/2005)

Travel Cancellation Insurance

We offer you the opportunity to take out travel cancellation insurance in the form below.